The Swiss Chamber of Commerce in Morocco (CCSM) attaches great importance to protecting your personal data. This policy explains which data is collected on this website, why, and how to exercise your rights.
Data controller
The data controller is the Swiss Chamber of Commerce in Morocco, 42, Bd Abdelmoumen, 9th floor, Casablanca, Morocco — contact@ccsm.ma.
CNDP declaration: [To be completed: receipt or authorisation number].
Data collected
We only collect the data you provide to us:
- Membership application: identity, position, contact details, company information.
- Contact form and newsletter: name, email, message.
- Event registration: identity, company, contact details, number of participants.
- Member area: profile, company page, notification preferences, committee participation, mentoring applications, posts and introduction requests (Business Opportunity Board), messages exchanged.
- Technical data: login information needed for the security of the website.
Purposes and legal bases
- Managing memberships and the relationship with members (performance of the membership).
- Organising events and handling registrations.
- Answering your requests and facilitating introductions between companies.
- Sending the information and notifications you chose to receive (consent, can be changed at any time in “My profile”).
- Ensuring the security and proper functioning of the website (legitimate interest).
Recipients
Your data is intended for the CCSM team. In the member area, some information from your profile and company is visible to other members; your contact details remain reserved for the CCSM when it handles the introduction.
We use technical service providers, who act only on our instructions:
- Website hosting: [To be completed].
- Email delivery: Postmark (ActiveCampaign).
- Anti-bot protection of forms: Cloudflare Turnstile.
- Video playback: YouTube or Vimeo, only when you start a video.
Your data is never sold or rented.
Retention period
- Member data: for the duration of the membership, then [To be completed: period].
- Unsuccessful membership applications and contact requests: [To be completed: period].
- Event registrations: [To be completed: period].
Cookies
The website only uses cookies needed for it to work:
- member area login cookies (secure session);
- language cookie (French or English);
- form security cookies (Cloudflare Turnstile).
YouTube or Vimeo videos may set their own cookies when you play them. [To be completed if an analytics tool is added].
Security
We implement appropriate technical and organisational measures: encrypted connection (HTTPS), password-protected member area, member files downloaded only through the website.
Your rights
Under Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data [and, where applicable, the GDPR / Swiss FADP], you have the right to access, rectify, object to and delete your data.
To exercise these rights, write to us at contact@ccsm.ma. Members can also update their information from their area. You may also contact the CNDP.
Changes
This policy may be updated; the date of the last update is shown at the top of the page.